“Brands that leverage data-driven strategies are 23x more likely to acquire customers, 6x more likely to retain them, and 19x more likely to be profitable than those that don’t.”
– McKinsey & Company. (2016). The Age of Analytics: Competing in a Data-Driven World.
With staggering statistics showing that data-driven brands are far more likely to acquire customers, you could be sitting on a gold mine without even realizing it.. The key to unlocking your brand’s untapped potential lies in your data!
Take a look at the big players like Amazon and Netflix—they’ve mastered personalization using data to recommend products and content that keep users hooked. And Zara? They’ve nailed fast fashion with data-driven trend forecasting, getting products to market faster than their competitors and directly into their customers’ carts. By no means is this limited to the big boys though, anyone in 2025 can leverage their data to their advantage. At its core, data-driven strategies allow businesses to make informed decisions based on accurate insights about customer behavior, market trends, and performance metrics. These data driven decisions can lead to BIG ROI!
But how can I achieve data dependency? You ask..
Ultra-Personalized Experiences: Data shows brands what customers want before they even know it themselves. Think of Netflix’s uncanny ability to serve you your next binge-watch. This isn’t a happy accident, this is algorithmic magic that can use predictive models to curate the best possible content for the viewer. The more personalized of an approach a brand can take, the more likely it is to have loyal customers coming back for more and more.
Marketing That Actually Works: Forget throwing your money into the endless void of online ad space. Data-driven strategies mean you spend smarter, knowing exactly which campaigns are crushing it and which need a little tweaking. The Harvard Business Review found leverage data can boost campaign cost efficiency by 30%! That means not only will you be tapping into likely customers but you will also be saving heaps of time and money.
Your Personal Crystal Ball To Predict the Future: Data isn’t just about the now—it’s about seeing what’s coming. Predictive analytics can forecast trends and help businesses adjust on the fly. Fast fashion brands like Zara are already doing this with killer success. Understanding what will be “in” next is by product of data dependency, can you really put a price tag on that?
Data-driven strategies are not only beneficial for customer acquisition but also for customer retention. Using data, brands can predict who’s about to churn and swoop in with personalized offers or loyalty perks that keep them hooked.Understanding customer behavior through data allows brands to build more effective retention strategies by addressing pain points and delivering continuous value. For example:
According to research by Bain & Company, a mere 5% increase in customer retention can lead to 25% to 95% more profitability. Data analytics plays a critical role in identifying retention opportunities and crafting tailored strategies to keep customers engaged and loyal.
So as you can guess, retention isn’t just a nice-to-have in 2025—it’s essential.
In addition to customer acquisition and retention, data-driven strategies greatly enhance profitability. With data-backed insights, companies more now than ever can:
For instance, Walmart has utilized data analytics to optimize its supply chain, improving efficiency and reducing costs across its massive distribution network source.
As AI, machine learning, and big data keep evolving, brands that fail to embrace data will fall behind. Relying on guesswork instead of data is like throwing spaghetti at the wall and hoping something sticks. Those that adopt data-driven strategies? They’ll lead the pack, making informed decisions that drive growth and efficiency.Leveraging data is not just an advantage but a necessity in today’s market. Brands that embrace data-driven strategies can expect to achieve greater customer acquisition, retention, and profitability, as evidenced by McKinsey’s findings. The brands that utilize data to its fullest potential are the ones that will thrive in the evolving digital landscape.
As a business owner, when you truly own your data, the ball is in your court on how you leverage it! Our dedicated team of data specialists empowers you with full autonomy over your data, ensuring it’s never out of your hands and you always have data dependency. Not only do we help you access your data, but we also show you how to interpret and utilize it to your advantage. With a churn model in place, you can predict which customers are at risk of leaving and swoop in with tailored offers or solutions that keep them loyal. The power of data allows you to not only gain customers but also retain them and increase their lifetime value. Don’t let potential customers slip through the cracks—start leveraging data with us today.
Google made an announcement last year about their Core Web Vitals update and has been preparing webmasters across the globe to prioritize page experience on both desktop and mobile devices before the June update. Google’s goal is to have this be a win-win scenario for users and webmasters. A website that is both credible and has a top user experience is supposed to lend to more site visitors and, ultimately, more customers.
The core web vitals were introduced to us back in 2020. These are three specific factors that Google is now considering important in the overall user experience on your website. This update “combines Core Web Vitals and previous UX-related signals”* to measure how users experience the speed, responsiveness, and visual stability of a page. Google has stated that they are “combining the signals derived from Core Web Vitals with our existing Search signals for page experience, including mobile-friendliness, safe-browsing, HTTPS-security, and intrusive interstitial guidelines, to provide a holistic picture of page experience.”
The core web vitals are intertwined with the overall page experience and consist of:
Google has stated that “pages that receive a score of ‘good’ on Core Web Vitals are achieving an aspirational level of user experience, and might get a boost in the page experience component of ranking, provided other components of the page experience signal (HTTPA, mobile-friendliness, etc) are deemed OK.” What does this mean for you and your website? This means you need to ensure that not only do you have seo-friendly copy, alt tags, a high DA with relevant information, etc., but you now need to ensure you have a great user experience to go along with all of it. This update is a pass or fail test by Google. If you have a “Good” score, you will most likely be rewarded with a higher rank SERPs.
On the flip side of “Good” are “Need Improvement” or “Poor”. If you have urls that are labeled as “needs improvement” or “poor”, you do not get a passing grade. Keep in mind that even if you have pages that need improvement or even a couple that are labeled as poor, this doesn’t necessarily mean that your entire site is going to tank in the SERPs. Google is telling you that you need to give attention to these pages as soon as possible. However, if you do nothing at all, it can affect your rankings in the long-term.
Google has not given us a specific date as to when the core web vitals will be updated, however, we do know that it will be sometime in June 2021. The first step to preparing for the update is to visit your Google Search Console account. If you do not have your Google Search Console set up, follow the instructions on THIS page. From your GSC page, you will find your site’s Core Web Vitals data under the “experience” section. This will tell you the user experience for all of your pages for mobile and desktop. Open the report under each section, mobile or desktop, to see the urls that either need improvement or are labeled as poor. Google will tell you the status, metric type, and url group.*
To best prepare for this update, Google recommends using at least one of the following tools to measure your Core Web Vitals: Search Console, PageSpeed Insights, Lighthouse, Chrome DevTools, Chrome UX Report, Web Vitals Extension. These tools will help you obtain the information you need to get your site ready. The major steps to take to get your site ready are ones that Google has been telling us to do for years, and web developers alike have typically pushed to the back burner because we never got docked for it.
You will see this on every list regarding to-dos for Core Web Vitals and search engine optimization. Why is it so important that it needs to be #1 on the list? Images are the number one item on every web page that slows the response time. All images should be compressed or converted to a more efficient format to ensure the best loading time. No matter the format, you should never load high-res images to your web pages. Depending on where the image is going to be placed, you will need to resize them accordingly. We recommend keeping your images between 750px – 1500px. It’s best to look at every image on your site and optimize accordingly.
Without CSS, web pages in 2021 would look like most web pages from 1992. CSS is such an integral part of the internet at this point that most web pages are heavily reliant on it to show us everything we see from colors to positioning. Ensuring your code is fully optimized will not only cut down on load time, but provide a better overall user experience. Minify your CSS and consolidate your files and code. Keep in mind that what is easy for a developer doesn’t always translate to providing the smoothest user experience. Using shortcuts and plugins can ultimately slow downloading time and page speed overall.
Google has come out multiple times stating that JS is one of the biggest culprits when it comes to page shift and load speed. Keep the amount of JS to a minimal amount on your website. There are 2 things you should do when it comes to JS:
In 2019, Google rocked webmasters worlds by announcing their mobile responsiveness update. By the end of 2020, this update applied to every website on the interwebs. Since that time, Google has made it a point to express the importance of having a mobile website that provides a good user experience. With the Core Web Vitals update, it will become more important to ensure that your pages load quickly, have almost no page shift, while also providing high-quality content. This is identified by Google as a top priority.
Much like images, videos can take up a lot of space on your web pages and slow down performance significantly. A very easy way to increase load time on your web pages with videos is to have a thumbnail load as a placeholder for your video. With this, the image is going to load significantly faster and looks like the video player. It isn’t until a user clicks on the video that it actually starts to load and play. If you want your video to be loaded by the time a user gets to it on the page, load it below the fold. This gives the video time to load while users are reading the title and intro.
While this seems like a miniscule task, it has large impacts and lasting benefits. A faster server response time translates to faster loading times while minimizing delays in the user experience.
Google makes it a point to remind webmasters that content relevance is still very important. While it may not outweigh the overall significance of a site’s performance, providing high-quality, relevant content to users is still extremely important to your SERPs.
If we provided a comprehensive list of every item you need to check off to get your site ready for the Core Web Vitals update, we would be here until June! However, this list is a great place to start. Google is leaving nothing to chance and has made the most efforts to date to provide us with all of the information that we need to prepare. The best way to start this process is to pay a visit to your Google Search Console. Once you have a good idea of what is happening on your web pages, based off of the list above, determine which issues you will first tackle. Remember, if you’re low on time, patience, or both, Emerald Digital is always here to help get your site ready for the biggest update from Google to date.